Welcome!
For over 10 years, Susan has been the heart behind Velvet Muse London, turning her lifelong passion for fashion into a boutique built on quality, style, and genuine customer care. She founded the store with one simple goal: helping women find pieces they actually enjoy wearing.
Five years ago, her daughter Sophie, joined the business to continue the family legacy. Together, they carefully curate every collection, combining timeless elegance, the latest trends, and a personal approach that puts every customer first.
Velvet Muse London is proudly celebrating 10 wonderful years.
To thank our loyal customers for their continued support, we are holding a special 10 Year Anniversary Sale. Thank you for being here and for supporting our shop over the years. It truly means a lot.
With love,
Susan & Sophie ❤️
We want you to feel confident and happy with your order.
If something is not quite right, you can contact us within 30 days of receiving your order. Our customer care team will guide you through the next steps and make the return process as simpleas possible.
If you have any questions, you can always reach us at info@velvetmuse-london.com.
We offer free UK shipping on every order.
Every order is carefully packed by our team and delivered with Royal Mail. As soon as your parcel has been dispatched, you'll receive a tracking email so you can follow its journey every step of the way.
Simple, reliable, and delivered straight to your door.
Shopping online should feel simple and reassuring.
If your order is not quite right or does not meet your expectations, simply contact us within 30 days. Our team will guide you through the return process and help you find the best solution.
No stress and no complicated steps.
Your payment details are always protected.
At Velvet Muse London, you can pay securely using Credit Card, Apple Pay, Google Pay or Shop Pay. We use trusted payment methods, so you can shop with complete confidence.
Your information is kept safe and secure from checkout to confirmation.